FAQ
1. What products does FITLOGAN offer?
FITLOGAN offers a wide range of fitness support products including knee supports, wrist straps, posture correctors, lifting straps, ankle straps, and more to help improve your workout performance and safety.
2. How long does delivery take?
Delivery usually takes 3–7 business days depending on your location.
3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) on selected orders and locations.
4. What is your return policy?
We offer a 3-day return policy. You can request a return within 3 days of receiving your product, provided it is unused and in original condition.
5. How can I return a product?
You can request a return by contacting us at support@fitlogan.com with your order details.
6. When will I get my refund?
Once your return is approved and received, refunds are processed within 7–10 business days to your original payment method.
7. What should I do if I receive a damaged or wrong product?
Please contact us within 3 days of delivery with photos of the product. We will arrange a replacement or refund.
8. Are your products suitable for beginners?
Yes, FITLOGAN products are designed for both beginners and professionals, ensuring comfort and support for all fitness levels.
9. How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email to track your delivery.