Return & Refund Policy
At FITLOGAN, we strive to provide high-quality fitness products and a smooth shopping experience. If you are not fully satisfied with your purchase, we’re here to help.
Return Policy (3 Days)
We offer a 3-day return policy, which means you have 3 days after receiving your item to request a return.
Eligibility for Return
To be eligible for a return, your item must be:
- Unused and unworn
- In the same condition as received
- With all original tags attached
- In original packaging
- Accompanied by a receipt or proof of purchase
How to Request a Return
To initiate a return, please contact us at:
Bijenderyadav61@gmail.com
Return Address:
Prem nagar ,Nangloi ,Dehli 110086, India
Once your return request is approved, we will provide instructions on how to return the product.
Please note that items sent without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us within 3 days.
We will resolve the issue by offering a replacement or refund.
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items (not caused during delivery)
- Personal care products
- Customized or personalized items
- Sale items
- Gift cards
Exchanges
We do not offer direct exchanges.
If you need a different item, please return the original item and place a new order.
Refunds
- Once we receive and inspect your return, we will notify you of the approval status.
- If approved, your refund will be processed to your original payment method within 7–10 business days.
If you have not received your refund after 10–15 business days, please contact us.
Contact Us
For any return or refund-related queries:
Email: Bijenderyadav61@gmail.com
Address: Prem nagar ,Nangloi ,Dehli 110086, India